1. Operator and agreement
These Terms govern burningbridges-ai.com and its video-generation service, operated by BurningBridgesAI team in the United States (“we”, “us”). Creating an account, purchasing a pack, or submitting a generation indicates agreement to these Terms. If you do not agree, do not use those functions.
The Privacy Policy describes personal-data processing. Agreement to these Terms does not waive privacy rights or replace legally required consent. We are independent and are not affiliated with or endorsed by artists, performers, or brands depicted or referenced by the service.
2. Eligibility and accounts
You must be at least 18, or the age of legal majority where higher, and able to enter this agreement. If acting for a business, you must be authorized to bind it. Do not upload images of minors.
Supply accurate account information, protect sign-in access, and notify us of suspected unauthorized use. You are responsible for activity you authorize. Browsing examples is free; generation requires an account and an available allowance.
3. What the service provides
Inputs and generation
The tool uses a lead adult’s photo or prepared seven-view reference sheet to make a video guided by a preset Burning Bridges performance. You can also supply images for up to 5 named supporting roles where offered in the generator. Each input depicts one adult.
We prepare reference images as needed, use third-party AI generation, and finish the video. See the product specifications for input requirements.
Delivered video
Current output is a 29-second, 720p, 16:9 MP4 with the supplied reference soundtrack.
Results are synthetic, not evidence that the person performed the scene. Likeness, hands, clothing, background details, and segment continuity may vary. We do not promise an exact match or fixed completion time. Review picture and sound before publishing. A provider can reject an input even if you have permission.
We may queue or limit generation to maintain capacity and prevent abuse. Model changes do not expand our rights to your content or remove remedies for a paid service we fail to supply.
4. Photo permissions and processing license
You retain rights in your uploads. You must have rights to the photograph itself and necessary permission from each identifiable adult for AI processing, synthetic depiction, and intended publication or commercial use. Owning a photograph does not automatically grant likeness rights; public availability and celebrity status are not permission.
You grant us a non-exclusive, worldwide, royalty-free license to store, copy, transform, and transmit content only as needed to provide and maintain the requested service, investigate relevant support or safety issues, and comply with law. This includes necessary supplier processing and preparation of reference images and intermediate files.
The license lasts only as needed for these purposes and lawful retention. It does not authorize training our own models or advertising use of private content. Promotional examples require separate permission. Supplier processing and downstream training limits are described in the Privacy Policy.
5. Output rights and commercial use
Allowed uses and our license
We do not claim ownership of your uploads or generated output. Subject to these Terms, you may download, reproduce, edit, publish, and use delivered videos personally or commercially.
For material included in the delivered video, including the supplied reference soundtrack, we grant a non-exclusive license for those uses to the extent we hold the rights. This does not transfer ownership of our software, brand, or standalone reference assets.
Permissions you need
We can grant only rights we hold. Our license does not provide a person’s likeness or endorsement consent, or rights to third-party materials you upload or add. Commercial use requires the necessary permissions and compliance with applicable law.
Outputs are not guaranteed to be unique, exclusive, eligible for copyright, or cleared for every use or jurisdiction.
Publishing and continuing rights
Follow the publishing platform’s music and AI-disclosure rules. A platform’s sound permission may apply only to that platform or use. Do not imply endorsement by an artist, subject, brand, or rights holder. Granted rights in lawfully generated and downloaded videos continue after pack expiry or account closure, subject to these Terms and applicable third-party rights.
6. Prohibited uses
- Unauthorized likeness use, deceptive impersonation, false endorsements, fabricated evidence, identity fraud, scams, or presenting synthetic scenes as real events to mislead.
- Non-consensual intimate imagery, sexual exploitation, child sexual abuse material, sexualized minors, or uploading images of minors.
- Harassment, stalking, threats, defamation, hateful abuse, and other unlawful harm.
- Infringement of copyright, trademark, privacy, publicity, or other rights.
- Unauthorized access, payment fraud, interference with the service, or bypassing safety filters, access controls, and allowance limits.
Label realistic AI content where required by law or platform rules. Do not use the service for identity verification or to deceive people about an adult’s actions or statements.
7. Video packs, payments, and refunds
One-time packs and validity
Packs currently contain 1, 3, or 8 allowances. Prices and currency are displayed on the pricing page and before payment. PayPal processes checkout when available. Packs do not renew and do not create a subscription. Allowances are added after confirmed payment and expire 365 days from that confirmation. Price changes affect future purchases only.
Generations and failures
A submitted generation reserves one allowance; a completed generation consumes it. Creating another version uses another allowance. Processing or temporarily unavailable status is not a confirmed failure: check the saved task before submitting again.
Confirmed failure or rejection returns the reserved allowance to its original pack, subject to the original expiry and any payment refund or reversal. This does not extend validity or refund cash. Your billing account shows expiry dates.
Cash refunds and errors
You may request a full refund of an entirely unused pack when all of these conditions are met:
- You request the refund within seven days (168 hours) of confirmed payment.
- The pack has no completed generation.
- No active task is reserving allowances from that pack.
Eligibility is assessed per purchase. Confirmed failed or rejected tasks whose allowances have been returned do not count as successful use. See the Refund Policy for the complete rules and request process.
Outside that unused-pack window, purchases are final except for the remedies below or rights required by law. A successful result does not qualify for a cash refund solely because you change your mind or dislike disclosed, normal AI variations.
- Duplicate or incorrect charges: we investigate and refund a confirmed duplicate or erroneous charge.
- Paid allowances not received: we reconcile the payment and add missing allowances, or refund the corresponding charge if we cannot fulfill it.
- Paid service we cannot supply: we provide an appropriate refund for affected unused, unexpired allowances if the service is discontinued or we cannot fulfill them.
- Unusable or materially incorrect delivery: we investigate and repair or replace a confirmed defective delivery where possible, or provide an appropriate refund if it cannot be remedied, without limiting statutory rights.
Email support@burningbridges-ai.com with account email, order ID, and the issue. Refunds are made through the payment processor to the original payment method where supported; corresponding allowances are withdrawn. Do not send passwords or full payment credentials.
Mandatory refund, withdrawal, cancellation, and other consumer rights remain intact. These Terms alone do not waive a statutory cooling-off right. You may use PayPal’s dispute process or other available remedies; contacting us first is encouraged, not a condition of exercising legal rights.
8. Storage and downloads
Photos and reference images are temporary processing files. Completed videos are kept for three calendar months from completion. Download a copy before expiry; the service is not permanent storage. Buying a pack does not extend storage.
Removing a My Videos record does not immediately erase stored files, provider copies, or your account. Anyone who obtains a media URL may be able to open it. Request earlier deletion or account erasure under the Privacy Policy.
9. Reports and enforcement
Report unauthorized likeness use, infringement, abuse, or prohibited content to support@burningbridges-ai.com. Include contact details, the relevant task or link if available, what happened, and your authority to make the report. Reporting misuse of your own likeness does not require an account. Do not send unnecessary sensitive data.
We investigate relevant reports and may restrict access, remove content, or suspend accounts where warranted. Urgent risks or legal obligations may require immediate action; otherwise we explain the action where reasonably possible. Providers apply their own safety checks; not every generation receives advance human review.
Appeal a suspected mistake by emailing support with the account/task ID and explanation. We review decisions and correct restrictions or deductions where appropriate. We do not guarantee a fixed review time.
10. Suspension and closure
You can stop using the service or request account closure through our privacy address. We may restrict access for substantiated violations, fraud, security risks, legal requirements, or service discontinuation. Measures are proportionate, with notice where practical.
Closure does not automatically resolve billing disputes. Refunds are assessed under Section 7 and applicable law; suspension alone does not cause blanket forfeiture of paid allowances. If we discontinue the service, we give reasonable notice where possible and remedy paid, unused, unexpired allowances we cannot fulfill.
11. Service limitations and liability
Subject to mandatory rights and our express delivery/refund commitments, the service is provided as available. AI and third-party systems can fail, change, or return imperfect results. We do not guarantee uninterrupted service, exact likeness, output uniqueness, or suitability for a particular commercial purpose.
To the extent permitted by law, we are not liable for indirect or consequential losses, such as lost profits, from service use. This does not exclude liability that cannot lawfully be excluded, including fraud and protected consumer remedies, or deny the refunds and delivery remedies promised above.
You are responsible for materials you supply and uses you make or authorize. These Terms do not transfer responsibility for our own conduct to you.
12. Changes and general provisions
We revise the date when Terms change. Material changes are notified through the service or email, with reasonable advance notice where practical. Changes do not retroactively reduce purchased allowances or revoke granted lawful uses of downloaded videos. We obtain new consent where required.
Applicable mandatory law and consumer protections continue to apply. These Terms do not impose arbitration, waive class-action rights, or designate an exclusive court that removes non-waivable rights. Disputes may be brought before a court with jurisdiction under applicable law.
If a provision is unenforceable, the remaining provisions apply. These Terms and purchase details govern the service. Existing payment obligations, output permissions, and liabilities survive closure where their nature requires.
13. Contact
BurningBridgesAI team, United States. Support, billing, and content complaints: support@burningbridges-ai.com. Privacy and account closure: privacy@burningbridges-ai.com.
